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Integrating emotional quality & perception quality in service assessment: Integrating emotional quality & perception quality in service assessment: a case study on Philippine food services

Santos, Ma. Crea Eurice Dobles

Integrating emotional quality & perception quality in service assessment: Integrating emotional quality & perception quality in service assessment: a case study on Philippine food services Ma. Crea Eurice Dobles Santos - Manila De La Salle University 2011 - viii, 157p.

Master of Science

LC Class. No.: CD-01709t

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