Understanding service provider behavior in the pre-purchase phase of service encounter in a high contact customer-oriented service system: using a game-based simulation experiment approach
Red, Rachelle Parentela
Understanding service provider behavior in the pre-purchase phase of service encounter in a high contact customer-oriented service system: using a game-based simulation experiment approach Rachelle Parentela Red - Manila De La Salle University 2012 - viii, 162p.
Master of Science
CD-01793t
Understanding service provider behavior in the pre-purchase phase of service encounter in a high contact customer-oriented service system: using a game-based simulation experiment approach Rachelle Parentela Red - Manila De La Salle University 2012 - viii, 162p.
Master of Science
CD-01793t