Improvement of IT help desk process of Divine Word College of Calapan based on ITIL best practice guidelines and ISO 20000 ITSMS international standard
Cabungal, Albert B.
Improvement of IT help desk process of Divine Word College of Calapan based on ITIL best practice guidelines and ISO 20000 ITSMS international standard Albert B. Cabungal - Manila Asian Social Institute, Inc. 2012 - xi, 325p.
Master in Information System
Information System
CD- 03487t
Improvement of IT help desk process of Divine Word College of Calapan based on ITIL best practice guidelines and ISO 20000 ITSMS international standard Albert B. Cabungal - Manila Asian Social Institute, Inc. 2012 - xi, 325p.
Master in Information System
Information System
CD- 03487t