Banking practices and policies : its relationship to customer satisfaction /

Jardiel, Rhomark D.

Banking practices and policies : its relationship to customer satisfaction / Rhomark D. Jardiel. - Philippines : Wesleyan University, 2018 - xi, 137 leaves ; 28 cm.

Thesis (Master in Business Administration) -- Wesleyan University-Philippines, May 2018.

CHED Funded Research.

Includes bibliography.


Banking--Customer satisfaction.
Banking practices.
Banking policy.
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