MARC details
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02476nam a2200241 i 4500 |
| 003 - CONTROL NUMBER IDENTIFIER |
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CHED |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
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| control field |
20250403142709.0 |
| 007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION |
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ta |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
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250325e2025 ph ||||| |||| 00| 0 eng d |
| 040 ## - CATALOGING SOURCE |
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| Transcribing agency |
Commission on Higher Education |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
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| Personal name |
Paguican, Olive Gail R. |
| 245 3# - TITLE STATEMENT |
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| Title |
Best practices of the hotel establishments in Dumaguete City, Philippines |
| Statement of responsibility, etc. |
/ Olive Gail R. Paguican |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
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| Place of publication, distribution, etc. |
Dumaguete |
| Name of publisher, distributor, etc. |
: St. Paul University Dumaguete |
| Date of publication, distribution, etc. |
,2018. |
| 300 ## - PHYSICAL DESCRIPTION |
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| Extent |
ix,83 leaves |
| Dimensions |
: 28 x 21cm. |
| 500 ## - GENERAL NOTE |
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| General note |
Thesis (Master in Business Administration) -- St. Paul University Dumaguete, April 2018. |
| 520 3# - SUMMARY, ETC. |
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| Summary, etc. |
This study endeavored to determine the extent by which the hotel practices<br/>influenced the occupancy status of 17 hotel establishments in Dumaguete City involving<br/>170 randomly selected hotel guests.<br/><br/>This is a descriptive type of research design and is also correlational in nature.<br/>Data obtained from descriptive research were correlated to find out the relationship<br/>between variables in the study. It utilized a validated researcher-made questionnaire as<br/>the main data gathering instrument with the trial run conducted in selected Dauin hotels.<br/>A Chronbach alpha of 0. 70 was obtained which signified the validity and reliability of the instrument.<br/>The weighted mean, percentage, and the Spearman rank correlation were the statistical tool used.<br/><br/>The study revealed the following best practiced: food and beverage - w 3.37<br/>(Best Practiced; Very High), security -- w3.41 (Best Practiced; Very High), facilities &<br/>amenities - w3.25 (Best Practiced; Very High) and room service - w3.33 (Best<br/>Practiced; Very High), while the employee communication - w2.88 (Practiced; High).<br/>There was no significant relationship between the extent of practices of the hotel<br/>establishments and the occupancy status.<br/><br/>The major recommendation was to conduct an orientation on the basics of<br/>communicating with foreign clients. Hotel personnel should also strive to learn other<br/>foreign languages to further increase customer satisfaction. |
| 650 10 - SUBJECT ADDED ENTRY--TOPICAL TERM |
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| Topical term or geographic name entry element |
Hotel management |
| 650 20 - SUBJECT ADDED ENTRY--TOPICAL TERM |
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| Topical term or geographic name entry element |
Hotels |
| Geographic subdivision |
Philippines--Dumaguete City |
| 650 20 - SUBJECT ADDED ENTRY--TOPICAL TERM |
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| Topical term or geographic name entry element |
Hospitality industry-- |
| Geographic subdivision |
Philippines--Dumaguete City |
| 856 4# - ELECTRONIC LOCATION AND ACCESS |
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| Uniform Resource Identifier |
<a href="http://181.215.242.151/cgi-bin/koha/opac-retrieve-file.pl?id=aad141bfccd6237e889c785c35b2bb51">http://181.215.242.151/cgi-bin/koha/opac-retrieve-file.pl?id=aad141bfccd6237e889c785c35b2bb51</a> |
| Public note |
Abstract |
| 856 4# - ELECTRONIC LOCATION AND ACCESS |
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| Uniform Resource Identifier |
<a href="http://181.215.242.151/cgi-bin/koha/opac-retrieve-file.pl?id=c4903b30760e97953cd723867a2d3836">http://181.215.242.151/cgi-bin/koha/opac-retrieve-file.pl?id=c4903b30760e97953cd723867a2d3836</a> |
| Public note |
Table of Contents |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
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| Source of classification or shelving scheme |
Library of Congress Classification |
| Koha item type |
CHED Funded Research |
| Suppress in OPAC |
No |
