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Development of a service recovery decision support dodel: matching service failures and recovery options Victor John M. Cantor

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Material type: Text

TextPublication details: Manila De La Salle University 2011Description: x, 170pLOC classification:

Dissertation note: Master of Science Idustrial Engeneering

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Item type	Current library	Call number	Status	Date due	Barcode
Thesis and Dissertation	Commission on Higher Education		Available		CD-01708t

Master of Science Idustrial Engeneering

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