TY  - BOOK
AU  - Marcos, Lucivilla L.
TI  - An assessment of the call center training program: the JRU experience pp. 46-57
SN  - 0117-6455
AV  - JF LB 1028 J6 2006 
KW  - CALL CENTER
KW  - CALL CENTER PROGRAM
KW  - JOSE RIZAL UNIVERSITY
KW  - RESEARCH STUDY
N1  - Journals of Business, Education and Law Vol. 11 No. 1 Third Trimester 2005-2006
ER  -