Smith, Helen Handbook of benchmarking and treshold standards in higher education Helen Smith, Michael Armstrong, Sally Brown - New Delhi : Crest Pub. House c2004. - xiii, 288p. 23 cm. ISBN: 8124204349. Subjects--Uniform Titles: Education, Higher--Evaluation--AdministrationBenchmarking (Management) LC Class. No.: RNF LB 2341 S6 2004