TY  - BOOK
AU  - Smith, Helen
AU  - Armstrong, Michael
AU  - Brown, Sally
TI  - Handbook of benchmarking and treshold standards in higher education 
SN  - 8124204349.
AV  - RNF LB 2341 S6 2004 
PY  - 2004///
CY  - New Delhi
PB  - Crest Pub. House
KW  - Education, Higher
KW  - Administration
KW  - Evaluation
KW  - Benchmarking (Management)
ER  -