Santos, Ma. Crea Eurice Dobles <br/><br/>
Integrating emotional quality & perception quality in service assessment: Integrating emotional quality & perception quality in service assessment:   a case study on Philippine food services 
Ma. Crea Eurice Dobles Santos 
 - Manila  De La Salle University  2011 
 - viii, 157p. 
<br/><br/>Master of Science 
<br/><br/><label>LC Class. No.: </label>CD-01709t