Tirona, Emilie Dionisio <br/><br/>
Creating policy to prevent reneging in queues in quick-service systems using a simulation-based experiment 
Emilie Dionisio Tirona 
 - Manila  De La Salle University  2012 
 - viii, 182p. 
<br/><br/>Master of Science 
<br/><br/><label>LC Class. No.: </label>CD-01795t