Dureza, Marivic H. <br/><br/>
A serqual model for international freight forwarding industry (iff) in the Philippines 
Marivic H. Dureza 
 - Manila  Philippine School of Business Administration  2012 
 - ix, 193p. 
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<br/><br/><label>Subjects--Uniform Titles: </label><br/>Business Administration
<br/><br/><label>LC Class. No.: </label>CD-03097t