TY  - BOOK
AU  - Alterado, Francis A.
TI  - Semantic-based analysis in complaint management system with analytics
PY  - 2018///
CY  - Manila
PB  - Technology Institute of the Philippines
KW  - Complaint management systems
KW  - Mobile applications in education
N1  - Thesis (Master in Information Technology) -- Technology Institute of the Philippines, March 2018; CHED Funded Research
UR  - http://10.0.0.10/cgi-bin/koha/opac-retrieve-file.pl?id=e74f538ff07d5c71b21e78691dcef0df
UR  - http://10.0.0.10/cgi-bin/koha/opac-retrieve-file.pl?id=fea6d24be89cddbb60060d1da929cef1
ER  -