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050 _aCD-01021t
099 _c2886
_d2886
100 _aAbejuela, Hazel Jean
245 _aA Discourse analysis of communication breakdowns :
_bthe case of offshore call center industry in the Philippines
_cHazel Jean Abejuela
260 _aManila
_bDe La Salle University
_c2010.
300 _axvi, 302p.
502 _bDoctor of Philosophy
_aApplied Linguistics
630 _aApplied linguistics
942 _cTD
999 _c2535
_d2535