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008 110823t xxu||||| |||| 00| 0 eng d
022 _a0117-6455
050 _aJF LB 1028 J6 2006
099 _c3234
_d3234
100 _aMarcos, Lucivilla L.
245 _aAn assessment of the call center training program :
_bthe JRU experience pp. 46-57
_cLucivilla l. Marcos
500 _aJournals of Business, Education and Law Vol. 11 No. 1 Third Trimester 2005-2006
630 _aCALL CENTER
630 _aCALL CENTER PROGRAM
_vJOSE RIZAL UNIVERSITY
630 _aCALL CENTER
_vRESEARCH STUDY
_xJOSE RIZAL UNIVERSITY
942 _cJF
999 _c2862
_d2862