| 000 | 00579nam a22001817a 4500 | ||
|---|---|---|---|
| 001 | ched27576730 | ||
| 005 | 20240425162845.0 | ||
| 008 | 121018t xxu||||| |||| 00| 0 eng d | ||
| 050 | _aCD-01708t | ||
| 099 |
_c4480 _d4480 |
||
| 100 | _aCantor, Victor John, M. | ||
| 245 |
_aDevelopment of a service recovery decision support dodel: _bmatching service failures and recovery options _cVictor John M. Cantor |
||
| 260 |
_aManila _bDe La Salle University _c2011 |
||
| 300 | _ax, 170p. | ||
| 502 |
_aMaster of Science _bIdustrial Engeneering |
||
| 942 | _cTD | ||
| 999 |
_c4019 _d4019 |
||