| 000 | 00617nam a22001817a 4500 | ||
|---|---|---|---|
| 001 | ched18978402 | ||
| 005 | 20240425163036.0 | ||
| 008 | 130530t xxu||||| |||| 00| 0 eng d | ||
| 050 | _aT-01246 | ||
| 099 |
_c5948 _d5948 |
||
| 100 | _aCabungal, Albert B. | ||
| 245 |
_aImprovement of IT help desk process of Divine Word of Calapan based on ITIL best practice guidelines and ISO 20000 ITSMS International Standard _cAlbert B. Cabungal |
||
| 260 |
_aMakati City _bAsia Pacific College _c2012 |
||
| 300 | _axi, 326p. | ||
| 502 | _aMaster in Information Techonology | ||
| 630 | _aInformation Technology | ||
| 942 | _cTD | ||
| 999 |
_c5321 _d5321 |
||