000 | 00588nam a22001697a 4500 | ||
---|---|---|---|
001 | ched46942918 | ||
005 | 20240425163105.0 | ||
008 | 130620t xxu||||| |||| 00| 0 eng d | ||
050 | _aCD-02834t | ||
099 |
_c6400 _d6400 |
||
100 | _aCabungal, Albert B. | ||
245 |
_aImprovement of IT help desk process of Divine Word College of Calapan based on ITIL best practice guidelines and ISO 20000 ITSMS international standard _cAlbert B. Cabungal |
||
260 |
_aMakati City _bAsia Pacific College _c2012 |
||
300 | _axi, 325p. | ||
502 | _aMaster in Information Techonology | ||
942 | _cTD | ||
999 |
_c5738 _d5738 |