| 000 | 00621nam a22001817a 4500 | ||
|---|---|---|---|
| 001 | ched81292900 | ||
| 005 | 20240425163241.0 | ||
| 008 | 150108t xxu||||| |||| 00| 0 eng d | ||
| 050 | _aT-01586 | ||
| 099 |
_c7921 _d7921 |
||
| 100 | _aCabungcal, Albert B. | ||
| 245 |
_aImprovement of IT help desk process of Divine Word College of Calapan based on ITIL best practice guidelines and ISO 20000 ITSMS international standard _cAlbert B. Cabungcal |
||
| 260 |
_aMakati City _bAsia Pacific College _c2012 |
||
| 300 | _aiii, 326p. | ||
| 502 | _aMaster in Information Systems | ||
| 630 | _aInformation Systems | ||
| 942 | _cTD | ||
| 999 |
_c7076 _d7076 |
||