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Improvement of IT help desk process of Divine Word College of Calapan based on ITIL best practice guidelines and ISO 20000 ITSMS international standard Albert B. Cabungcal

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Material type: Text

TextPublication details: Makati City Asia Pacific College 2012Description: iii, 326pSubject(s):

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Dissertation note: Master in Information Systems

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Item type	Current library	Call number	Status	Date due	Barcode
Thesis and Dissertation	Commission on Higher Education		Available		T-01586

Master in Information Systems

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