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	1.	No cover image available Improvement of IT help desk process of Divine Word of Calapan based on ITIL best practice guidelines and ISO 20000 ITSMS International Standard Albert B. Cabungal by Cabungal, Albert B Material type: Text; Format: print ; Literary form: Not fiction Publication details: Makati City Asia Pacific College 2012 Dissertation note: Master in Information Techonology Availability: Items available for loan: Commission on Higher Education (1). Place hold Add to cart (remove)
	2.	No cover image available Improvement of IT help desk process of Divine Word College of Calapan based on ITIL best practice guidelines and ISO 20000 ITSMS international standard Albert B. Cabungal by Cabungal, Albert B Material type: Text; Format: print ; Literary form: Not fiction Publication details: Makati City Asia Pacific College 2012 Dissertation note: Master in Information Techonology Availability: Items available for loan: Commission on Higher Education (1). Place hold Add to cart (remove)
	3.	No cover image available Improvement of IT help desk process of Divine Word College of Calapan based on ITIL best practice guidelines and ISO 20000 ITSMS international standard Albert B. Cabungal by Cabungal, Albert B Material type: Text; Format: print ; Literary form: Not fiction Publication details: Manila Asian Social Institute, Inc. 2012 Dissertation note: Master in Information System Availability: Items available for loan: Commission on Higher Education (1). Place hold Add to cart (remove)

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