Improvement of IT help desk process of Divine Word College of Calapan based on ITIL best practice guidelines and ISO 20000 ITSMS international standard Albert B. Cabungal

By: Material type: TextTextPublication details: Makati City Asia Pacific College 2012Description: xi, 325pLOC classification:
  • CD-02834t
Dissertation note: Master in Information Techonology
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Item type Current library Call number Status Date due Barcode
Thesis and Dissertation Thesis and Dissertation Commission on Higher Education Available CD-02834t

Master in Information Techonology

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