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Understanding service provider behavior in the pre-purchase phase of service encounter in a high contact customer-oriented service system: using a game-based simulation experiment approach Rachelle Parentela Red

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Material type: Text

TextPublication details: Manila De La Salle University 2012Description: viii, 162pLOC classification:

Dissertation note: Master of Science Industrial Engineering

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Item type	Current library	Call number	Status	Date due	Barcode
Thesis and Dissertation	Commission on Higher Education		Available		CD-01793t

Master of Science Industrial Engineering

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